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Virtual & In-Person Soft Skills Training Tailored to Your Needs

Virtual & In-Person Soft Skills Training Tailored to Your Needs

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What’s different about Nudge Training with ITD?

Nudge

What is different about Nudge training with ITD? We’re often asked what’s different about Nudge Training from ITD? So here’s some thoughts: Simple to understand We make Nudge very simple to understand. Nudge Theory was developed by some serious brainy

ITD March 5, 2025June 24, 2025 Client Service, Communication skills, Customer service, Uncategorized Read more

How to get into Good Habits

habits

How to get into good habits For those who have been on one of our training workshops, you will know how keen we are to look at habits and how to improve them. Habits can be very funny things. They

ITD January 17, 2025June 24, 2025 Assertiveness, Client Service, Communication skills, Customer service, Uncategorized Read more

Working with different styles – Direct

Working with different styles – Direct

Working with Different Styles – Direct People Identifying a Direct person A person with a dominant direct work style, or some of the direct behavioural traits, can be one of the best and most challenging to work with. They are

ITD November 21, 2023July 4, 2025 Blog, Business Services, Client Service, Communication, Influencing, Lawyers, Personal Development, Personality, Sales/Service, Secretaries / PAs Read more

How does service excellence training improve the customer experience?

service excellence training

Service excellence training helps to refocus your team on what matters to your customers Stating that our service excellence training will help you give outstanding customer service is no surprise. But how we do it will give you a refreshing

ITD January 25, 2021January 25, 2021 Client Service, Customer service Read more

Assertiveness Course – How could this virtual training help you?

assertiveness course

Assertiveness is all about balance How could our assertiveness training help your people? Our assertiveness course can help you in a number of ways, so that you can develop your assertive behaviours, which we explore here: 1. Give you the

ITD January 20, 2021January 25, 2021 Assertiveness, Client Service, Customer service, virtual training Read more

Amazing Feedback for our Virtual Presentation Skills Course

Virtual Presentation Skills Course

Our Virtual Presentation Skills Course is tailored to the needs of the client and focussed on upskilling the participants to deliver engaging presentations through Zoom, Teams etc. To see full details just read more about the virtual course here. Amazing

ITD January 18, 2021January 25, 2021 Client Service, Uncategorized Read more

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