communication training

Communication Skills Training

Our communication skills training is high on impact, engagement and delivered in short sessions of between 60 minutes to 3.5 hours, so you can choose the session that’s right for you.  There can be a stand alone session or a series, depending on your needs. Some clients take a one off approach, whereas others prefer a series of sessions with time for review and reflection.

With virtual training we use Zoom or your favourite platform. Each session covers specific areas of communication, with participants discussing the ideas and exploring how they apply to their situations. So this makes the training practical and useful as we tend to use participants’ challenges as the basis for scenarios.

The agenda can cover online communication, the use of video, written communication in emails and documents as well as personality. What we actually cover in the training is agreed with you and is based on your needs.

To summarise, the style of these sessions is discussion based, with participants involvement to create a dynamic learning environment.

Communication Skills Courses

The following is a selection of our communication skills courses. If you see what you need, or if you don’t just send over an enquiry using the form below. We often design and develop new training content, so please let us know what you’re looking for and we’ll be happy to help.

Virtual Presentation Skills Training
Virtual Presentation Skills
Assertiveness training
Assertiveness Training
client care training
Client Care Training
Handling Difficult Conversations Training
Difficult Conversations Training
Written communication skills training - tablet
Written Communication Training
writing for non-academic audiences
Writing for non-academic audiences
presentation skills training
Presentations Skills Training
Nudge training - door
Nudge Training
business writing course
Business Writing Course
virtual presentation skills training follow up
Virtual Presentation Training Follow Up
Pimp my Slides
Pimp My Slides
ITD Work Styles Model
ITD Work Styles Model
managing upwards training
Managing Upwards Training
Training on the Interview Technique of Presenting
Interview Technique Presentations
Presenting a webinar
Presenting a Webinar
unconscious bias training
Unconscious Bias Training

Open Training Courses

You can book one or multiple places on our open training courses. Click on the links below to see dates and costs. Or if you want training for your own organisation, or you would prefer a one-to-one session just send over an enquiry.

assertiveness course
Virtual Assertiveness Course
personal efficiency course
Virtual Personal Efficiency Course

We're all communicating all of the time

Training on Communication Skills from ITD will help you to improve how you interact with colleagues, clients, your team, managers and others. For example, our approach to training on communication skills introduces a variety of models and ideas with help on how you apply them to your situations at work. This means our approach to the training is both very relevant and practical.

Communication is a key skill in many roles and causes challenges for many people. With this in mind our training is dynamic and tailored to your needs with our blend of training and coaching.

ITD approach

The ITD approach to Training on Communication Skills is unique as we deliver a blend of training and coaching. For example, if we are discussing how to be more assertive, we do this in the context of your situations; how could you be more assertive, in what situations and with which sort of people.

We also use the Live! approach. This means that you are working on your challenges whilst learning about models, frameworks, tips and ideas. 

The ITD approach means you will gain ideas which you can use in your work place straight away. Just checkout our reviews to see how well our training is received.

Our Philosophy

Our philosophy is that we all have an innate ability to communicate, but that communication is also a skill. What does this mean? It is a skill because we can all learn and improve. Moreover, we can learn how to say things in a better way and we can learn what not to say. Indeed, it is possible to learn how to explain things more clearly.

With reflection and practice we can learn how to improve our body language to make sure it communicates what we want it to. Not only this, we can learn how to read other people and adapt accordingly. Above all else, preparation and planning can be developed in order to deliver communication in the most effective way we can.

To summarise, it is always possible to improve our communication skills, and our approach shows you ideas on how to do this.

Communication skills training; ITD Communication Wheel
The ITD Communication Wheel; communication happens in many ways and touches many roles

Some of the countries where we have delivered our Training

Communication Skills Training clients

trilegal logo for web
Personality and Communication Training
Mayer Brown logo
Assertiveness Training
EE Nudge
Nudge Communication Training
Virtual Presentation Skills Training

Some of the roles we have helped with our Training on Communication Skills

What will you learn from our communication skills training?

Frameworks & models covered in our Training on Communication Skills

Typical challenges of participants on our Training on Communication Skills

Communication skills training helps in situations where you need to collaborate, inform, explain or persuade.

How does our communication skills training help your people?

What does our communications skills training include?

Our Training on Communication Skills covers a wide range of subjects. The actual content will depend on your requirements and what you want the training to do. Typically we start by discussing your situations and challenges. We explore the underlying issues behind these and start to introduce ideas and concepts.

Some of these we have developed to form our own IP (Intellectual Property) and others are taken from the latest research.

We have developed the ITD work styles model to explore the impact of personality on communication. We also use the Thomas International PPA report, which gives an in depth psychometric report to reflect on.

Non verbal communication or body language is a favourite subject of many people; the importance this has, how to get it right and how easy it is to get it wrong.

We look at how to craft clear concise messages, especially when explaining complex information or data.

Other models and theories are introduced based on the needs of the participants and the learning objectives.


The cost of your communication skills training course depends on a number of factors; how long you want the session for; the number of people; the number of sessions. Our pricing follows market norms and we always help our clients by fitting within their budgets.

We do not charge for developing a communication skills training course that will fit your needs. The tailoring element is all part of our service.

Contact us for a quote and go to our fees page to read more.

Training on Communication Skills - Case studies

Here are a few examples of client case studies. You can explore more case studies here.

Clifford Chance logo for website
Communication Skills Training
Virtual Presentation Skills Training
Marbocote logo
Management Communication Training
Marbocote logo
Virtual Written Communication Training
Sensitive Communication Training

Why do organisations choose ITD for their communication skills training?

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Reach out to us on +44(0)800 804 8086

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