Business services training
Our business services training is tailored to your firm and the participants. Sometimes called business services, business professionals or support staff, but always an essential part of any successful law firm. We’ve been working with law firms for over 20 years. We’ve had the privilege of working with some amazingly capable people in many different countries. We’ve worked with business services people to improve, develop and help them with many different challenges.
We give ideas within the context of the firm and the area the participants work in. We work with people to help implement new ideas. When it works, it’s the best feeling. Getting feedback that someone has implemented an action with an outstanding result is fantastic. So follow up is key, as is making sure the content is tailored to the firm and the participants.
Training Courses
The ITD approach to business services training
Because professional services firms and law firms in particular have distinct cultures, it is necessary to be experienced in this culture to make sure the training is relevant and useful.
Our approach is to start with the dynamics of the culture of the firm and set the training into this context. We tend to develop workshops rather than courses, which means the participants are working on their situations and challenges in the training. Ideas are presented in the context of the firm, with examples taken from law firm experiences.
Tailored Training
We tailor all our training workshops to your firm and your participants. Case studies and scenarios are written in the context of the firm and the needs of the training. In the workshop itself we tailor the ideas introduced to the participants. Please read our training reviews to see what participants say about our workshop style.
Functional areas
Working with people in law firms has its own set of challenges. Practice areas have individual dynamics. The dynamic of a litigation team can be very different from clinical negligence or pensions team. The same can be true of the dynamics of different functional areas in business services. Here are some of the areas we have worked with:
- Human Resources
- IT Services
- Learning & Development
- Marketing
- Office Services
- Software
- Tax
- IT Trainers
- Reception
- Assistants & PAs
- Business Development
- Events Management
- Project Management
- Finance
Client Case Studies
These are some examples of our work with clients. Take a look at a larger range of client case studies.
Start a conversation
Call us on +44 (0)800 804 8086
