Assertiveness Training for Business Professionals
This assertiveness training for business professionals workshop looks at typical situations in law firms where some business services people do not show enough assertion. By way of example; presenting ideas to senior lawyers or clarifying the need for urgency from lawyers or colleagues. It also looks at the specific situations the participants bring into the workshop and gives practical ideas and help on how to do things differently.
The workshop reviews what assertive behaviour looks like and how to develop the confidence to be more assertive. We also look at case studies where ITD have helped business services professionals to develop increased assertion with fantastic results.
Participants
We find this assertiveness training for business professionals can benefit just about any role from any department in a law firm.
Duration
The length of the session can vary according to how much depth you require. The workshop can be anything from a 90-minute workshop to full day.
Agenda
Lawyers tend to be very bright, very articulate, quick thinking and often quite forceful. Business professionals tend to be helpful, accommodating and pleasant. Put the two together and it can work very well. But sometimes it can lead to the business professional people being overwhelmed by the lawyer and other more forceful colleagues.
Assertiveness is partly about standing up for ones self, as well as recognising the needs of the other person. It is important to recognise that being more assertive, can lead to a better, more realistic solution for the other party.
- Introduction & personal objectives.
- Challenges with being assertive in a law firm – understanding the perspective of a partner, manager and those you’re working with.
- Clarifying assertive from aggressive.
- How non assertive behaviour can lead to inefficiency.
- Developing confidence.
- Developing assertion in small steps.
- Creating efficiency.
- Achieving your goals.
- Summary & personal actions.
- Behavioural change action plan.
Outcomes
Participants gain strategies for how to develop their assertiveness. These actions are put into context with our behavioural planning tool which gives participants the best chance of success.
Pre-workshop
Ideally participants complete our Work Style Model questionnaire at https://itd.com/work-styles-model-questionnaire.
Also, they give the subject some thought and let us know their needs from the training by completing our short pre-workshop questionnaire at https://itd.com/qsm_quiz/training-pre-workshop-questions.
Post workshop
Participants receive a pdf copy of the slides used in the session and get email access to the trainer for follow up.
In-person or virtual
This workshop works well with both in-person and virtual formats.
Number of Participants
Ideally the session works with up to twelve participants, as this is big enough to be cost efficient but small enough to allow for discussion and answer questions.
Tailoring the training to your needs
We tailor this workshop to the culture of your firm and the needs of the participants. This is done through conversation with the training sponsor, questionnaire submission from the participants prior to the session and discussion with the participants actually in the workshop.
Next steps
If you would like to explore our assertiveness training for business professionals just complete the form below and we’ll get straight back to you with a proposal including costings.
Case Studies
Reviews
Excellent!! A++
I sincerely enjoyed the training I took with Martin on presenting virtually. Highly recommend!
Excellent and engaging session
Martin’s session on “presenting with impact virtually” was extremely well structured and engaging, and appears to have something for everyone irrespective of where they are on their presentation journey!
Interactive workshop on assertiveness
The workshop was well structured, interactive and informing. Especially helpful when discussing how your circadian rhythm impacts our energy levels and organising your work load around that.
Clifford Chance Professional Business Communication training with Martin Chapman
Martin delivered a very interactive and fun professional business communication session. It was very interesting and it helped me to gain new skills in communication.
Martin does it again - absolutely great workshop on delegation skills.
I attended Martin Chapman’s 1.5 hour workshop on delegation skills on 6.6.2024. He does not fail to impress. Martin’s workshops are methodical, easy to understand, very team-focused (as I was attending with some of my colleagues), and encouraging.
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