Assertiveness Training for Business Professionals
This assertiveness training for business professionals workshop looks at typical situations in law firms where some business services people do not show enough assertion. Typical examples of this can be when presenting ideas to senior lawyers, or clarifying the need for urgency from lawyers or colleagues. this workshop looks at the specific situations participants bring into the session and provides practical ideas and help on how to do things differently.
The workshop reviews what assertive behaviour looks like and how to develop the confidence to be more assertive. We also look at case studies where ITD have helped business services professionals to develop increased assertion with fantastic results.
Participants
We find this assertiveness training for business professionals can benefit just about any role from any department in a law firm.
Duration
The length of the session can vary according to how much depth you require. The workshop can be anything from a 90-minute workshop to a full day.
Agenda
Lawyers tend to be very bright, very articulate, quick thinking and often quite forceful. Business professionals tend to be helpful, accommodating and pleasant. Put the two together and it can work very well. But sometimes it can lead to the business professional people being overwhelmed by the lawyer and other more forceful colleagues.
Assertiveness is partly about standing up for ones self, as well as being helpful to the needs of the other person. It is important to recognise that being more assertive, can lead to a better, more realistic solution for the other party. The following agenda gives a menu which can be tailored to suit your needs.
- Introduction & personal objectives.
- Challenges with being assertive in a law firm – understanding the perspective of a partner, manager and those you’re working with.
- Typical scenarios.
- Clarifying assertive from aggressive.
- How non assertive behaviour can lead to inefficiency.
- Developing confidence.
- Developing assertion in small steps.
- Assertive words.
- Neutral positioning.
- Nudge in assertiveness.
- Revisiting typical scenarios.
- Summary & personal actions.
- Behavioural change action plan.
Outcomes
Participants gain strategies for how to develop their assertiveness. These actions are put into context with our behavioural planning tool which gives participants the best chance of success.
Pre-workshop
Ideally participants complete our Work Style Model questionnaire at https://itd.com/work-styles-model-questionnaire.
Also, they give the subject some thought and let us know their needs from the training by completing our short pre-workshop questionnaire at https://itd.com/qsm_quiz/training-pre-workshop-questions.
Post workshop
Participants receive a pdf copy of the slides used in the session and get email access to the trainer for follow up.
In-person or virtual
This workshop works well with both in-person and virtual formats.
Number of Participants
Ideally the session works with up to twelve participants, as this is big enough to be cost efficient but small enough to allow for discussion and answer questions.
Tailoring the training to your needs
We tailor this workshop to the culture of your firm and the needs of the participants. This is done through conversation with the training sponsor, questionnaire submission from the participants prior to the session and discussion with the participants actually in the workshop.
Next steps
If you would like to explore our assertiveness training for business professionals just complete the form below and we’ll get straight back to you with a proposal including costings.
Case Studies
Reviews
Presenting with Impact Virtually
I recently attended the “Presenting with Impact Virtually” training workshop led by Martin Chapman, and it was a thoroughly engaging and practical experience. Martin’s delivery was professional yet friendly, making the virtual format feel interactive and enjoyable. The session was well-structured, with clear slides and practical examples. I highly recommend his training services for anyone looking to improve their presentation skills in a virtual setting.
Comprehensive and Engaging Training
I recently attended Martin’s ‘Working Effectively’ and ‘Professional Business Communication’ online training sessions and both were excellent. Martin is very engaging and ensures that participants all contribute to discussion. The sessions were very useful, drawing on real anecdotes and scenarios relevant to our level of work. I found both training sessions impactful and will carry the lessons learned into my work. Thanks Martin!
Working Effectively at Clifford Chance - Martin Chapman
I attended this session delivered by Martin and found it very insightful and engaging. Martin shared very realistic scenarios which required us to challenge how we would respond and the impact of different ways of saying things. A very interactive session and it was easy to remain engaged. I took away a lot from it
Personal Development Training (Negotiation Skills)
Martin is a fantastic trainer and easy to talk to. He makes the course easy to process and allows plenty of time to discuses anything you need clarifying. The course has been designed well and was adaptable to make it more relevant and personal to meet my target needs I was hoping to achieve.
I would recommend anyone to sign up for a course with Martin based of my personal experience and I look forward to working with him again within the future
A fantastic course
Thank you Martin for a fantastic workshop on Professional Business Communication. I have learnt a lot and found it very enjoyable. I have a lot to take away with me and will be trying your suggestions and tips going forward.
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