managing upwards training

Managing Upwards Training

Our managing upwards training is a workshop style session which aims to give participants practical strategies, ideas and tips for improving how they work with their managers.

In an ideal world all managers would be highly proficient at managing their teams, but this is not always the case. Managers sometimes do not have awareness of their team’s motivators and demotivators. Development plans may bot be in place and awareness of workload and stress is missing.

The basic premise for this training is that if your manager is not managing you, you can help them by ‘managing’ them. This does not mean telling them what to do. It means helping them to give you, what you need from them. This could include feedback on your performance. It could include clear objectives and goals. And it could include support for meetings or presentations you may have.

This training equips the participants with ideas on how to manage upwards in their specific situation. We do this by tailoring the training, a point explored in more detail below.


The participants for this training is simply anyone who wants training on how to manage their manager.


This training workshop can range from a ninety minute overview to a full day session. The level of detail covered varies with the duration, as does the depth of conversation around case studies covered.


The following gives an overview of the agenda which we tailor to suit your needs. Each participant considers their manager and works out the best ideas suited to their situation and needs.

Personality At Work – We start by assessing your personality drivers and those of your manager. This gives us the context required to have a basic understanding of the relationship.

Communication – We look at examples of communication and how to adapt to the situation bearing in mind their work styles and what you need from them. This can include emails, meetings, Teams messages, WhatsApps etc.

Processes – The processes that may be lacking in how you are managed are covered and actions discussed as to how to get these started are reviewed.

Contracting – This is a way of establishing expectations between two or more people. You may do this with your direct reports, but it can also be used as a technique for getting what you need from your manager.

One to Ones – Using one to one conversations and driving the agenda for these can work as a method for managing your manager.

Motivational Context – Understanding your manager’s motivators and de-motivators can be key in deciding how to approach situations. Framing communication to match their motivators can be a useful technique.

Summary & Action Plan – Each participant defines their precise actions from the training.


The main outcome of this managing upwards training is that participants gain specific ideas on how to manage their managers. With the range of ideas covered we can never say which ideas will be most useful for each person. But we can say that at least some of the strategies and tips will be useful.


It is ideal if participants can complete our online pre-workshop questionnaires. These are the work styles model questionnaire which gives insight into the role of personality in managing upwards. The second is the personal learning objectives questionnaire at

Post workshop

Following the training participants are sent a pdf version of the workbook used in the session. They also have access to the trainer via email.

managing upwards training

In-person or virtual

This training can be delivered in-person or virtually. Both have high impact and lead to excellent learning outcomes for the participants.

Number of Participants

We recommend a maximum of twelve people for this training. In line with most sessions a smaller number will give time for more tailored conversations with each participant, whereas a higher number makes the conversation more focussed on one to two case studies.

Tailoring the training to your needs

We tailor this training to suit your needs through a discussion prior to the workshop as well as talking with the participants in the session. If there are areas which need particular focus, we can accommodate these. Equally if there are areas to avoid these can be taken into account. We make sure the training does exactly what you want it to do.

Next steps

If this training workshop looks interesting, just complete the form below and we’ll be right back in touch.

Case Studies

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Management and Coaching Training
Management Training


How to manage workloads, delegate and work with supervisors.

Rated 5.0 out of 5
May 7, 2024

Very insightful and engaging – would recommend!


Excellent Training Sessions

Rated 5.0 out of 5
May 2, 2024

The training sessions hosted by Martin were nothing short of exceptional. The sessions promised to be engaging, interactive and informative – and they delivered on all fronts.


Helpful and enjoyable

Rated 5.0 out of 5
May 2, 2024

Very helpful and enjoyable session with practical scenarios


Martin knows how to keep the audience focused on his topic

Rated 5.0 out of 5
April 25, 2024

Martins not only knows his topics but also is a master of presentation; keeping us focused on the issue. Break-away rooms is an excellent technique Martins uses in very appropriate moments to stimulate exchange and productive discussions. Very clearly structured presentations. Five stars, for sure!

Yuriy Rudyuk

Excellent training on how to treat people with respect

Rated 5.0 out of 5
April 9, 2024

Martin Chapman is a highly accomplished trainer, one who is sensitive to his audience. The interactive trainings, like this one, are a pleasure to attend.

Reshad Forbes

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