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Virtual & In-Person Soft Skills Training Tailored to Your Needs

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Influencing

The power of social learning

The process of learning is a natural one which even young children are able to master. Their ability to learn how to walk, talk and develop other cognitive, affective and behavioural skills is quite remarkable, as any parent will tell

ITD October 16, 2014 Blog, Influencing, Leadership, Management / Leadership, Personal Development, Presenting to win, Training No Comments Read more

Overconfidence can fool other people too

The British Psychological Society reports that people who are over-confident can often make others develop an exaggerated view of their skills and capabilities, according to a new study. Research by Newcastle University and the University of Exeter, published in the journal

ITD September 27, 2014 Assertiveness, Blog, Business Services, Closing skills, Influencing, Lawyers, Personal Development, Personality, Sales/Service No Comments Read more

What not to wear for women when presenting

What not to wear for women when presenting: Dangly pendants or necklaces. Bangles which rattle when your hand moves. Ear rings which swing as your head moves. Any clothing which will distract from your professionalism. High heeled shoes which cause

ITD September 24, 2014 Blog, Influencing, Lawyers, PD, Personal Development, Presentation skills, Presenting to win No Comments Read more

The power of wearing red

Red is back in fashion this season. The colour’s long been associated with power, but running alongside that is also a current of danger, as Lisa Jardine explains. What should the stylish woman be wearing this September? The answer, according

ITD September 22, 2014 Blog, Communication, Influencing, Personal Development, Presentation skills No Comments Read more

Managing change – tip on making it easier to introduce change

Managing change – tip on making it easier to change. Whenever there is significant change to implement in a team, a department, or an organisation, we are told to plan it carefully, think of the reactions and prepare for all

ITD September 8, 2014 Blog, Influencing, Leadership, Leadership, Management, Management, Management / Leadership, Management Essential, Staff Challenges, Team working, Teamwork No Comments Read more

Influencing Partners – Part 2

Influencing partners can be a challenge but if we follow a few simple guidelines it can be made more straight forward. Some partners can appear direct to the point of bluntness or even rude. Others can talk about the details

ITD May 30, 2014 Assertiveness, Blog, Business Services, Influencing, Lawyers, Legal, Personal Development, Secretaries / PAs No Comments Read more

Working with a conceptual manager

If you have a Conceptual as a manager, this can be great fun and a nightmare at the same time; Fun because of their enthusiasm and energy; Nightmare because the Conceptual can have the habit of continuously changing their mind.

ITD May 26, 2014 Assertiveness, Blog, Business Services, Influencing, Lawyers, Management, Management / Leadership, Personal Development No Comments Read more

Influencing skills – mirroring an analytical person – part 2

We’ve discussed in a previous post about the power of mirroring. How we can make a colleague or a client feel more comfortable with us by being a bit more like them. Analysts are driven by accuracy. They like to

ITD April 9, 2014 Building Value, Business Services, Influencing, Lawyers, Legal, Personal Development No Comments Read more

Influencing partners – putting our proposal in the partner’s value frame – part 1

How can we ensure that proposal put to partners or seniors get the best chance of success? You’ve spent a lot of time involved in the project, now you need to present it to a partner. The foundation to making

ITD March 31, 2014 Business Services, Influencing, Lawyers, Legal, Personal Development No Comments Read more

Influencing skills – mirroring an analytical person

We’ve discussed before about the power of mirroring. How we can make a colleague or a client feel more comfortable with us by being a bit more like them. We all think we are the norm, and when we meet

ITD March 28, 2014 Building Value, Business Services, Influencing, Lawyers, Legal, Personal Development No Comments Read more
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