
Diversity & Inclusion Training
Our Diversity & Inclusion training takes a practical approach and equips you with actionable strategies to enhance both areas. This training focuses on giving you the tools to actively develop and implement effective practices.
Diversity and inclusion, while connected, represent distinct concepts. Diversity actively addresses the representation or make-up of people within an organisation. It often encompasses ethnicity, gender, age, and other characteristics, but it also highlights individual factors like personality, work styles, and creativity.
Inclusion measures how well organisations value and integrate contributions from all members. It involves treating everyone fairly, respecting their perspectives, ensuring equal access to resources, and empowering individuals to contribute fully to organisational success.
This session delivers practical insights into these principles and introduces strategies to actively foster diversity and strengthen inclusion in your workplace.
Training Agenda
The following gives an overview to the agenda for our diversity & inclusion training. This is adapted to suit your needs and we insert examples and scenarios which are relevant to your organisation.
What is Diversity & Inclusion?
There are a variety of definitions that are useful in gaining a better understanding of diversity & inclusion. A number of these are introduced and reflected on for their meaning and implications.
Why does it matter from a human perspective & business viewpoint?
A moments reflection on these two areas leads us to realise how important they are. A comment we often hear, is to do this from a humanity perspective, in trying to ensure the team reflects the diversity of society. But also from an organisational perspective. Research shows that those organisations which improve diversity, also improve performance.
Inclusion is often assumed, in that equal opportunity in all its forms, happens automatically. Research shows this is not the case. This workshop helps to get the point across that inclusion takes effort and action.
Assessing Diversity
Our diversity assessment methodology gives you a simple way to look within your organisation. This can be at a team level, departmental, or larger viewpoint. Discussing this with your colleagues and the trainer in small groups, helps to reflect on the reality in your team. This means you get a good first look at your team’s diversity and how it might be developed.
Diversity actions
From the assessment you have made, we suggest a variety of possible actions you can take to develop the diversity of your team. These are discussed in small groups, to review their practicality amd impact.
Assessing Inclusion
The assessment of inclusion often results in a number of questions to be asked. This can be carried out prior to the session as a pre-workshop task. During the training we help you to reflect on the level of inclusion in your team, and identify areas where there could be improvement.
Inclusion Actions
The questions we use to assess inclusion lead directly to a wide range of actions you can look at to develop inclusion. Some of these can be quite simple, others will need more organisational effort. These actions are discussed and reviewed in small groups.
Workshop Actions
At the close of the session individuals suggest their overall actions from the training.

Diversity & Inclusion Training Outcomes
By the end of the session you will have:
- A better understanding of what diversity & inclusion are and why they are important.
- Assessed diversity and inclusivity in your team.
- Reviewed actions to increase diversity and improve inclusion.
- Considered actions on the subjects covered.
Duration
The duration of all of our training is often driven by client objectives. This results in us delivering 60-minute bite sized sessions, to full and multiple day day training workshops.
Participant Numbers
Our diversity & inclusion training can be run as a small workshop with 6 to 12 participants. It can also work as a conference session with large numbers working in small groups.
Participant Reviews
Check out reviews participants have left us following their experience of our training.
A truly inclusive, insightful, and empowering training
I recently attended the Working Effectively at Clifford Chance training session and found it to be an incredibly valuable and uplifting experience. One of the standout aspects was the smaller group size, which created a more inclusive environment. Everyone had the opportunity to feel seen, heard, and genuinely included in the discussions.
The session encouraged open dialogue, and participants were free to express their views and share personal experiences without hesitation. This openness was largely thanks to Martin, who facilitated the session with warmth, empathy, and professionalism. Martin fostered a safe and supportive space where people felt comfortable being honest and reflective, which made the session not only informative but also deeply engaging.
Overall, the training was a brilliant example of how thoughtful facilitation and a well-structured format can empower individuals to connect, learn, and grow together. Highly recommended!
Five-star training!
I attended Martin’s session on working effectively in the workplace and you can tell he genuinely cares about the people he is training- he was very interactive throughout, delivered super helpful takeaways (especially relevant in professional settings) and also extended candid advice on how to keep up with an incredibly fast-paced and often times challenging career environment. I highly, highly recommend Martin’s sessions if you have the opportunity to attend them, I am confident you will leave the room with more wisdom.
Bespoke Soft Skills Training for Shipboard Leadership
The Bespoke Soft Skills Training for Shipboard Leadership was very well received. Participants found the sessions engaging, practical, and highly beneficial, with appreciation expressed for the instructor’s time, travel, and expertise.
The interactive discussions and exercises were effective in applying leadership and communication concepts to real shipboard situations. Several attendees noted they could use the material to address challenges with difficult crew members.
Overall, this training was viewed as excellent, relevant, and valuable in enhancing leadership effectiveness and promoting stronger communication across the fleet.
Presenting with Impact Virtually
I recently attended the “Presenting with Impact Virtually” training workshop led by Martin Chapman, and it was a thoroughly engaging and practical experience. Martin’s delivery was professional yet friendly, making the virtual format feel interactive and enjoyable. The session was well-structured, with clear slides and practical examples. I highly recommend his training services for anyone looking to improve their presentation skills in a virtual setting.
Comprehensive and Engaging Training
I recently attended Martin’s ‘Working Effectively’ and ‘Professional Business Communication’ online training sessions and both were excellent. Martin is very engaging and ensures that participants all contribute to discussion. The sessions were very useful, drawing on real anecdotes and scenarios relevant to our level of work. I found both training sessions impactful and will carry the lessons learned into my work. Thanks Martin!
Case Studies
Make an Enquiry
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