developing confidence in communication

Developing Confidence in Communication

This Developing Confidence in Communication workshop looks at developing awareness and actions for more confident communication. When communicating with lawyers at any level, it can be a challenge working with people who are confident, very articulate and often working under time pressure.

Developing confidence means considering how we respond to these challenges in order to give the service the firm expects. The workshop explores the subject from a behavioural change perspective. What kind of behaviours would we like to display? What does assertiveness in a law firm mean? How do we develop confidence in challenging situations?

The workshop ends with specific actions based on our behavioural change action model.

Participants

Anyone working in a law firm that wants to develop their confidence in communicating with colleagues, lawyers or external agents.

Duration

The Developing Confidence in Communication  workshop can be run as a 2-hour up to full day session.

Developing Confidence in Communication Agenda

The specific agenda for this training is developed around the needs of the client. The fundamental building blocks include the following:

  • Challenges with communicating in a law firm.
  • Expectations of our colleagues.
  • The differences of assertive communication in a law firm.
  • The impact of personality using the ITD Work Styles Model.
  • Scenarios discussion.
  • What does confident communication look like.
  • Developing confidence; a behavioural science approach.
  • Personal actions with input from the trainer.

Outcomes

Each participant discusses their challenges with communicating confidently and the specific context for these challenges. From this context ideas are reviewed, moving on to tailored action planning. This means each person leaves the session with actions they can implement immediately.

By the end of the workshop participants will have:

  • Reviewed the team’s approach to communicating with internal clients.
  • Considered their own communication within the context of expectations, assertion and work style.
  • Reflected on methods for developing confidence in communication.
  • Agreed personal actions, based on our behavioural change action model.

Pre-workshop

Read this overview for the session.

Complete the ITD work Styles Model at https://itd.com/work-styles-model-questionnaire.

Option to complete the My Training Needs questionnaires.

Post workshop

A pdf of the PowerPoint used in the session is emailed to all participants.

develop confidence

In-person or virtual

This training works whether delivered in-person or virtually.

Number of Participants

If you want all the participants to be engaged and involved as well as to interact with the trainer to get input on their challenges, then a  maximum of 12 participants works well. You can have more but the interaction is less, especially if the session is 60-90 minutes long.

Tailoring the training to your needs

We tailor all our workshops of each client. This includes using relevant case studies and scenarios as well as making sure all the content is right for you.

Next steps

If this workshop looks interesting, just make an enquiry using the form below and we can start the conversation. If after an initial talk you want to take it further, we can provide a full proposal.

Case Studies

Clarke Willmott logo
Clifford Chance logo for website

Reviews

Great workshop on Professional Business Communication

January 29, 2025

Really enjoyed how interactive this workshop was. I am now putting people into communication style boxes!!

Jane

Professional Business Communication - Very instructive and interactive

January 28, 2025

It was the perfect balance between theoretical and situational approaches.

CN

Great Workshop

January 27, 2025

The workshop was very interactive, making it engaging. I would definitely recommend it.

Lakshi

Interesting and Engaging Session

December 16, 2024

Thanks to Martin for an interesting and engaging session – we had lots of good discussions, had a chance to reflect, and learned quite a few things! Martin was great throughout and we all thoroughly enjoyed our morning!

Carolin

Rewarding and relatable course

December 6, 2024

Really good course, fully interactive and flowed nicely in the direction we, as a company, took it. Martin was excellent and delivered the day really well.

Lewis

Make an Enquiry