developing confidence in communication

Developing Confidence in Communication

This Developing Confidence in Communication workshop looks at developing awareness and actions for more confident communication. When communicating with lawyers at any level, it can be a challenge working with people who are confident, very articulate and often working under time pressure.

Developing confidence means considering how we respond to these challenges in order to give the service the firm expects. The workshop explores the subject from a behavioural change perspective. What kind of behaviours would we like to display? What does assertiveness in a law firm mean? How do we develop confidence in challenging situations?

The workshop ends with specific actions based on our behavioural change action model.

Participants

Anyone working in a law firm that wants to develop their confidence in communicating with colleagues, lawyers or external agents.

Duration

The Developing Confidence in Communication  workshop can be run as a 2-hour up to full day session.

Developing Confidence in Communication Agenda

The specific agenda for this training is developed around the needs of the client. The fundamental building blocks include the following:

  • Challenges with communicating in a law firm.
  • Expectations of our colleagues.
  • The differences of assertive communication in a law firm.
  • The impact of personality using the ITD Work Styles Model.
  • Scenarios discussion.
  • What does confident communication look like.
  • Developing confidence; a behavioural science approach.
  • Personal actions with input from the trainer.

Outcomes

Each participant discusses their challenges with communicating confidently and the specific context for these challenges. From this context ideas are reviewed, moving on to tailored action planning. This means each person leaves the session with actions they can implement immediately.

By the end of the workshop participants will have:

  • Reviewed the team’s approach to communicating with internal clients.
  • Considered their own communication within the context of expectations, assertion and work style.
  • Reflected on methods for developing confidence in communication.
  • Agreed personal actions, based on our behavioural change action model.

Pre-workshop

Read this overview for the session.

Complete the ITD work Styles Model at https://itd.com/work-styles-model-questionnaire.

Option to complete the My Training Needs questionnaires.

Post workshop

A pdf of the PowerPoint used in the session is emailed to all participants.

develop confidence

In-person or virtual

This training works whether delivered in-person or virtually.

Number of Participants

If you want all the participants to be engaged and involved as well as to interact with the trainer to get input on their challenges, then a  maximum of 12 participants works well. You can have more but the interaction is less, especially if the session is 60-90 minutes long.

Tailoring the training to your needs

We tailor all our workshops of each client. This includes using relevant case studies and scenarios as well as making sure all the content is right for you.

Next steps

If this workshop looks interesting, just make an enquiry using the form below and we can start the conversation. If after an initial talk you want to take it further, we can provide a full proposal.

Case Studies

Clarke Willmott logo
Clifford Chance logo for website

Reviews

Very engaging and practical

Rated 5.0 out of 5
October 17, 2024

enjoyable and very useful training on how to do virtual presentations! Martin was very engaging throughout, which really helped us understand and practice the tips.

Zeng Hanyi

Super training from Martin, as is the norm

Rated 5.0 out of 5
September 30, 2024

Martin Chapman delivered yet another very useful, interesting training on Resilience and Well-being for me and some of my colleagues. His easy, engaging manner ensures that the time flies by; the hour and a half session is always filled with good ideas, tips and humour.

R. Forbes

Presenting Virtually

Rated 5.0 out of 5
September 19, 2024

Martin C. is a fantastic trainer!

NA

Engaging and practical, actionable tips

Rated 5.0 out of 5
September 17, 2024

The session was light and engaging, providing useful actionable tips that are very easy to remember for the next time I need to do a virtual presentation. Really enjoyed the positive atmosphere and the engagement opportunities with the presenter (Martin Chapman) and the team. I would enjoy having a follow up session to focus on practice.

Carla Camanho

Great course for anyone managing people

Rated 4.0 out of 5
September 13, 2024

I attended the People Management Training yesterday and found it incredibly useful. The session provided valuable insights into understanding not only my own management style but also how to approach managing staff more effectively. I learned a lot about leveraging individual skills and personality traits to build stronger, more cohesive teams. The training offered practical strategies that I can immediately implement to foster better communication and collaboration. I am looking forward to attending further sessions and building on what I have learned already. Highly recommended for anyone looking to improve their leadership skills!

Sarah Holdaway

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