
Soft Skills Training
What is soft skills training? In the dynamic landscape of today’s professional world, technical expertise is no longer the sole determining factor of success. Employers are increasingly recognising the indispensable value of soft skills – those intangible, interpersonal qualities that go beyond qualifications and credentials. This realization has given rise to the concept of soft skills training, a cornerstone of personal and professional development.
Soft skills encompass a range of attributes that define how we interact, communicate, and collaborate with others. They include skills like communication, teamwork, problem-solving, adaptability, emotional intelligence, leadership, and time management. Unlike hard or technical skills, which are specific to a job or industry, soft skills are transferable across various contexts, making them invaluable assets in any career path.
While technical skills are essential, they’re often complemented by soft skills that shape how effectively these technical abilities are put into practice. Soft skills training bridges the gap between knowledge and application. It equips individuals with the tools to build rapport, manage conflicts, inspire teamwork, and communicate persuasively – skills that are vital for professional growth and personal fulfilment.
About our Soft Skills Training
Participants
The participants for our soft skills training can be from any organisation and at any level. We adapt the training to suit your needs which means it can help anyone whatever their work situation.
Duration
The duration of our training courses and workshops depends on the subject, the desired outcomes and your needs. With virtual training they tend to be between 60 minutes to three hours. With in-person workshops they tend to be one hour to a full day or multiple days.
Agenda
Each one of our soft skills courses has a specific agenda which can then be tailored to suit your needs. This makes it more relevant and useful.
Outcomes
Whichever of our training courses you choose the outcomes are defined beforehand. This means you can expect certain actions or learning outcomes following completion of the session.
Pre-workshop
When a pre-workshop task is required this usually means one of our online questionnaires which are quick to complete. We don’t make any pre-workshop task too onerous in time, just useful for the session.
Post workshop
Every soft skills training offering is followed up by an email containing a pdf of the session material and email access to the trainer. This means you can ask further questions or get more clarity on areas you are interested in.

In-person or virtual
Nearly all of our workshops are available as both in-person or virtual sessions. Of course, there are advantages and disadvantages to both, and you may be surprised by what people prefer. It depends on the subject and the practicality of getting people together.
Number of Participants
Our one to one coaching involves just one participant. Some of our virtual sessions have had up to 150 participants. We tailor the session to suit the number of participants you require to benefit from the training.
Tailoring the training to your needs
We tailor our soft skills training in a number of ways. Firstly we tailor the content to your industry or sector, whether this be law, finance, leisure, charity or whatever it might be. Then we tailor it to achieve the objective you want the training to achieve. We adapt and write new content to make sure it is relevant to the participants. And finally we tailor it during the session and adapt it to the needs and questions the participants have in the training. This all means you get the training the organisation and the participants want.
Next steps
Take a look at the range of soft skills training we offer and click on the images to read more. Then simply start the conversation by completing the short form below.
Personal Development Courses
Communication Skills Training
Management Training
Leadership Training
Nudge Training
Sales Training
Sales Management Training
One to One Coaching
Client Case Studies
Reviews
Professional Business Communication training
This class is 3 hours but it didn’t feel like it. It helped that the class is interactive and each person gets a chance to speak at one time or another. Martin did a great job keeping us engaged. I like the way he explained the topics and I genuinenly walked away with some great pointers regarding communication styles.
Martin was a great trainer!
He made the session interesting and engaging, and gave some really helpful tips for working effectively! Definitely one of the best trainers I’ve come across in sessions like this – would recommend.
"Working Effectively" module with Martin Chapman
Martin is a really friendly instructor whose enthusiasm came through even in a virtual training session. He aimed to create rapport among the attendees which I really appreciated. It was great meeting him!
Great workshop on Professional Business Communication
Really enjoyed how interactive this workshop was. I am now putting people into communication style boxes!!
Professional Business Communication - Very instructive and interactive
It was the perfect balance between theoretical and situational approaches.
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