Soft Skills Training
What is soft skills training? Soft skills training workshops help you to develop the interpersonal and behavioural skills required in the workplace. In the dynamic landscape of today’s professional world, technical expertise is no longer the sole determining factor of success. Employers are increasingly recognising the indispensable value of soft skills – those intangible, interpersonal qualities that go beyond qualifications and credentials. This realisation has given rise to the concept of soft skills training, a cornerstone of personal and professional development.
The term soft skills includes a range of attributes that define how we interact, communicate, and collaborate with others. They include skills like communication, teamwork, problem-solving, adaptability, emotional intelligence, leadership, and time management. Unlike hard or technical skills, which are specific to a job or industry, soft skills are transferable across various contexts, making them invaluable assets in any career path.
While technical skills are essential, they’re often complemented by soft skills that shape how effectively these technical abilities are put into practice. Soft skills training bridges the gap between knowledge and application. It equips individuals with the tools to build rapport, manage conflicts, inspire teamwork, and communicate persuasively – skills that are vital for professional growth and personal fulfilment.
About our Soft Skills Training
Participants
The participants for our soft skills training can be from any organisation and at any level. We adapt the training to suit your needs which means it can help anyone whatever their work situation.
Duration
The duration of our training courses and workshops depends on the subject, the desired outcomes and your needs. With virtual training they tend to be between 60 minutes to three hours. With in-person workshops they tend to be one hour to a full day or multiple days.
Soft Skills Training Agenda
Each one of our soft skills courses has a specific agenda which can then be tailored to suit your needs. This makes it more relevant and useful.
Outcomes
Whichever of our training courses you choose the outcomes are defined beforehand. This means you can expect certain actions or learning outcomes following completion of the session.
Pre-workshop
When a pre-workshop task is required this usually means one of our online questionnaires which are quick to complete. We don’t make any pre-workshop task too onerous in time, just useful for the session.
Post workshop
Every training workshop offering is followed up by an email containing a pdf of the session material and email access to the trainer. This means you can ask further questions or get more clarity on areas you are interested in.
In-person or virtual
Nearly all of our workshops are available as both in-person or virtual sessions. Of course, there are advantages and disadvantages to both, and you may be surprised by what people prefer. It depends on the subject and the practicality of getting people together.
Number of Participants in our Soft Skills Training
Our one to one coaching involves just one participant. Some of our virtual sessions have had up to 150 participants. We tailor the session to suit the number of participants you require to benefit from the training.
Tailoring the training to your needs
We tailor our training in a number of ways. Firstly we tailor the content to your industry or sector, whether this be law, finance, leisure, charity or whatever it might be. Then we tailor it to achieve the objective you want the training to achieve. We adapt and write new content to make sure it is relevant to the participants. And finally we tailor it during the session and adapt it to the needs and questions the participants have in the training. This all means you get the training the organisation and the participants want.
Next steps
Take a look at the range of soft skills training we offer and click on the images to read more. Then simply start the conversation by completing the short form below.
Soft Skills Training Courses
Communication Skills Training
Management Training
Leadership Training
Nudge Training
Sales Training
Sales Management Training
One to One Coaching
Soft Skills Training Client Case Studies
Soft Skills Training Reviews
Excellent responsive virtual training for trainers
Martin was very responsive to our asks and needs creating a bespoke package that suited the needs of the delegates perfectly taking into account their experience to ensure it was pitched at the right level. Martin was also adaptive between sessions to incorporate new asks that delegates identified. Thanks again it was really useful learning with we have been able to put into practice immediately.
Corporate Coaching
I have now had the opportunity to work with Martin Chapman through two separate training and coaching programmes, and both experiences have been incredibly valuable.
The first gave us a group open forum to discuss a range of management themes and real-world challenges. I found the sessions insightful, practical and directly applicable to my role, particularly when establishing and developing our Quality Assurance team.
My more recent one to one coaching with Martin has been focused on corporate management and navigating senior stakeholder relationships. This has been especially valuable in developing my confidence and communication style. Martin’s coaching around assertive and persuasive communication has helped me become more comfortable being direct, holding others constructively to account and driving greater consistency in project delivery.
Martin is an excellent coach. He is approachable, supportive and encouraging, and his calm, structured style creates an environment where you can openly explore challenges and think critically about the best way forward. Importantly, he guides you towards finding the answer yourself rather than simply providing it, which makes the learning far more meaningful, sustainable and memorable.
I would highly recommend Martin for any individuals or teams looking to develop their management capability, strengthen stakeholder relationships, improve team dynamics or support positive cultural change.
We truly appreciate the effort, energy, and flexibility you brought to the programme, and we look forward to working with you again soon.
I wanted to take a moment to thank you for designing and delivering such an excellent programme for the IT Helpdesk team.
It’s clear that a lot of thought and expertise went into both the content and delivery. The sessions were engaging, practical, and highly relevant to the team’s needs, which made a real impact.
We truly appreciate the effort, energy, and flexibility you brought to the programme, and we look forward to working with you again soon.
Many thanks once again.
Farzana Hussain
Learning and Development Manager
Genuinely one of the best training sessions I have attended!
I can honestly say the training sessions delivered by Martin were one of the most valuable professional development experiences I’ve had. Martin has a rare ability to truly understand the needs of his audience and tailor his training accordingly — nothing felt generic or off-the-shelf. He covered some of the most essential skills in leadership, including conflict resolution and how to deliver constructive feedback in a way that motivates rather than demoralises — and he did so in a way that was practical, relatable, and immediately applicable. His delivery is engaging, his knowledge is exceptional, and he breaks down concepts in a way thay makes it easy to grasp and put into action. The concepts he taught are things I’ll carry with me and apply throughout my career. I cannot rate the training content and Martin as a trainer highly enough!
Management Team Training
Martin was incredibly insightful and helpful to myself and the other managers currently establishing our new QA team / Function. His guided discussions proved beneficial in allowing us to identify issues and points that needed addressing that were not on our radar and immediately we have already seen the benefit of applying his teachings in our day to day management of our team. Thank you very much Martin
Make an Enquiry on our Soft Skills Training
