
Soft Skills Training
What is soft skills training? Soft skills training workshops help you to develop the interpersonal and behavioural skills required in the workplace. In the dynamic landscape of today’s professional world, technical expertise is no longer the sole determining factor of success. Employers are increasingly recognising the indispensable value of soft skills – those intangible, interpersonal qualities that go beyond qualifications and credentials. This realisation has given rise to the concept of soft skills training, a cornerstone of personal and professional development.
The term soft skills includes a range of attributes that define how we interact, communicate, and collaborate with others. They include skills like communication, teamwork, problem-solving, adaptability, emotional intelligence, leadership, and time management. Unlike hard or technical skills, which are specific to a job or industry, soft skills are transferable across various contexts, making them invaluable assets in any career path.
While technical skills are essential, they’re often complemented by soft skills that shape how effectively these technical abilities are put into practice. Soft skills training bridges the gap between knowledge and application. It equips individuals with the tools to build rapport, manage conflicts, inspire teamwork, and communicate persuasively – skills that are vital for professional growth and personal fulfilment.
About our Soft Skills Training
Participants
The participants for our soft skills training can be from any organisation and at any level. We adapt the training to suit your needs which means it can help anyone whatever their work situation.
Duration
The duration of our training courses and workshops depends on the subject, the desired outcomes and your needs. With virtual training they tend to be between 60 minutes to three hours. With in-person workshops they tend to be one hour to a full day or multiple days.
Soft Skills Training Agenda
Each one of our soft skills courses has a specific agenda which can then be tailored to suit your needs. This makes it more relevant and useful.
Outcomes
Whichever of our training courses you choose the outcomes are defined beforehand. This means you can expect certain actions or learning outcomes following completion of the session.
Pre-workshop
When a pre-workshop task is required this usually means one of our online questionnaires which are quick to complete. We don’t make any pre-workshop task too onerous in time, just useful for the session.
Post workshop
Every training workshop offering is followed up by an email containing a pdf of the session material and email access to the trainer. This means you can ask further questions or get more clarity on areas you are interested in.

In-person or virtual
Nearly all of our workshops are available as both in-person or virtual sessions. Of course, there are advantages and disadvantages to both, and you may be surprised by what people prefer. It depends on the subject and the practicality of getting people together.
Number of Participants in our Soft Skills Training
Our one to one coaching involves just one participant. Some of our virtual sessions have had up to 150 participants. We tailor the session to suit the number of participants you require to benefit from the training.
Tailoring the training to your needs
We tailor our training in a number of ways. Firstly we tailor the content to your industry or sector, whether this be law, finance, leisure, charity or whatever it might be. Then we tailor it to achieve the objective you want the training to achieve. We adapt and write new content to make sure it is relevant to the participants. And finally we tailor it during the session and adapt it to the needs and questions the participants have in the training. This all means you get the training the organisation and the participants want.
Next steps
Take a look at the range of soft skills training we offer and click on the images to read more. Then simply start the conversation by completing the short form below.
Soft Skills Training Courses
Communication Skills Training
Management Training
Leadership Training
Nudge Training
Sales Training
Sales Management Training
One to One Coaching
Soft Skills Training Client Case Studies
Soft Skills Training Reviews
Presenting with Impact Virtually
I recently attended the “Presenting with Impact Virtually” training workshop led by Martin Chapman, and it was a thoroughly engaging and practical experience. Martin’s delivery was professional yet friendly, making the virtual format feel interactive and enjoyable. The session was well-structured, with clear slides and practical examples. I highly recommend his training services for anyone looking to improve their presentation skills in a virtual setting.
Comprehensive and Engaging Training
I recently attended Martin’s ‘Working Effectively’ and ‘Professional Business Communication’ online training sessions and both were excellent. Martin is very engaging and ensures that participants all contribute to discussion. The sessions were very useful, drawing on real anecdotes and scenarios relevant to our level of work. I found both training sessions impactful and will carry the lessons learned into my work. Thanks Martin!
Working Effectively at Clifford Chance - Martin Chapman
I attended this session delivered by Martin and found it very insightful and engaging. Martin shared very realistic scenarios which required us to challenge how we would respond and the impact of different ways of saying things. A very interactive session and it was easy to remain engaged. I took away a lot from it
Personal Development Training (Negotiation Skills)
Martin is a fantastic trainer and easy to talk to. He makes the course easy to process and allows plenty of time to discuses anything you need clarifying. The course has been designed well and was adaptable to make it more relevant and personal to meet my target needs I was hoping to achieve.
I would recommend anyone to sign up for a course with Martin based of my personal experience and I look forward to working with him again within the future
A fantastic course
Thank you Martin for a fantastic workshop on Professional Business Communication. I have learnt a lot and found it very enjoyable. I have a lot to take away with me and will be trying your suggestions and tips going forward.
Make an Enquiry on our Soft Skills Training
