
Line Manager Training
Elevate your management impact with our tailored Line Manager Training. We design each session around your organisation’s unique challenges, ensuring managers gain practical tools they can apply immediately. Our interactive, workshop-style format fosters real-time problem solving, peer learning, and confident decision-making. We don’t deliver generic content—we build dynamic experiences that empower your line managers to lead with clarity, empathy, and accountability. Whether you’re scaling teams or refining performance, our training equips managers to drive results and nurture talent. Discover how bespoke, hands-on development transforms your teams’ culture and boosts operational success.
Participants
Our Line Manager Training is ideal for newly promoted managers, experienced team leaders, and supervisors seeking to sharpen their management skills. Whether managing frontline staff or cross-functional teams, participants gain practical strategies tailored to their role. This training suits diverse sectors, empowering managers to manage confidently and drive performance.
Duration
The duration of the training programme is tailored to your needs but we generally find a series of sessions works best. That’s because it allows time for learning to embed and be practised in the workplace.
Line Manager Training Agenda
Here’s a sample agenda for our tailored Line Manager Training workshop, designed to build confident, capable leaders:
Introduction & Role Clarity
- Define the line manager’s role in driving team performance
- Explore leadership styles and their impact
Communication & Feedback
- Practice active listening and assertive communication
- Deliver constructive feedback and manage difficult conversations
Performance & Motivation
- Set clear goals and expectations
- Use coaching techniques to boost engagement
Managing Change & Conflict
- Navigate organisational change with resilience
- Resolve team conflicts effectively
Practical Application & Action Planning
- Apply learning to real scenarios
- Build a personalised development plan
Each module is interactive, scenario-based, and tailored to your organisation’s context.
Outcomes
Typical outcomes of our tailored Line Manager Training include:
Enhanced Management Confidence
- Managers gain clarity in their role and lead with greater authority and empathy.
Improved Communication Skills
- Participants learn to deliver feedback effectively, handle difficult conversations, and foster open dialogue.
Stronger Performance Management
- Managers set clear expectations, monitor progress, and coach team members to achieve goals.
Better Change & Conflict Handling
- Leaders navigate change with resilience and resolve team tensions constructively.
Practical Application & Ownership
- Each manager leaves with a personalised action plan and tools they can apply immediately.
Organisational Impact
- Teams benefit from more engaged leadership, improved morale, and measurable performance gains.
Pre-workshop
Prior to the workshop participants are asked to complete our ITD Work Styles Model, which helps to explain the impact of your personality on how you manage people.
Post workshop
Following the training programme there is optional access to the training consultant for one to one feedback and coaching.

In-person or virtual line manager training
Our line manager trainig works both as virtual training and in-person training.
Number of Participants
WE work with all sizes of groups, large and small. Ideally for an effective workshop, up to twelve participants in a training group works well.
Tailoring the training to your needs
Our Line Manager Training is fully tailored to your organisation’s goals, culture, and challenges. We customise every module to reflect your team’s real-world scenarios, ensuring relevance and impact. Through hands-on workshops, managers engage with content that speaks directly to their role, driving meaningful behavioural change and management growth.
Next steps
Contact us with the form below and we’ll be right back to you for a conversation on your specific needs, so that we can then send you a full proposal with fees.
Case Studies
Reviews
Professional Business Communication
It was very informative and engaging especially we have had the chance to do some role plays in the breakout rooms. Very helpful.
Inclusive and thought provoking
I really enjoyed the course and this was helped by having Martin Chapman.
He was really engaged with us all and ensured we remained engaged throughout. I took a couple of points away from the course, that I will be working on over the next couple of months. It was very interesting listening to different management styles and experiences from the other delegates.
As the team were so engaged and we were clearly enjoying the course, I wish the course was a little longer.
Rewarding and relatable course
Really good course, fully interactive and flowed nicely in the direction we, as a company, took it. Martin was excellent and delivered the day really well.
Martin is an incredible leader!
Martin makes these sessions so engaging and gives people the opportunity to voice our own opinions and discuss them at length. He carefully listens to each and every experience and then tailors the session with useful guidance.
Great course for anyone managing people
I attended the People Management Training yesterday and found it incredibly useful. The session provided valuable insights into understanding not only my own management style but also how to approach managing staff more effectively. I learned a lot about leveraging individual skills and personality traits to build stronger, more cohesive teams. The training offered practical strategies that I can immediately implement to foster better communication and collaboration. I am looking forward to attending further sessions and building on what I have learned already. Highly recommended for anyone looking to improve their leadership skills!