basic sales training

Basic Sales Training

Our basic sales training is perfect to give you everything you need to get your sales career started, or to give it the boost you’re looking for.

The workshop gives you a range of great ideas which will help you in whatever area of sales you’re in. You will learn how to approach the entire sale all the way through the process to after sales service. As a result our basic sales training works as a foundation for new sales people and a refresher for existing sales people.

What you will learn on our Basic Sales Training

Virtual or in-person

Our sales training courses work very well as virtual sessions or in-person workshops. Although we can expect sales people to prefer an in-person session, the virtual workshop can have similar outputs.

The training is run as a workshop with interaction and engagement throughout

Training Reviews

Presenting with Impact Virtually

August 25, 2025

I recently attended the “Presenting with Impact Virtually” training workshop led by Martin Chapman, and it was a thoroughly engaging and practical experience. Martin’s delivery was professional yet friendly, making the virtual format feel interactive and enjoyable. The session was well-structured, with clear slides and practical examples. I highly recommend his training services for anyone looking to improve their presentation skills in a virtual setting.

Johanna

Comprehensive and Engaging Training

July 25, 2025

I recently attended Martin’s ‘Working Effectively’ and ‘Professional Business Communication’ online training sessions and both were excellent. Martin is very engaging and ensures that participants all contribute to discussion. The sessions were very useful, drawing on real anecdotes and scenarios relevant to our level of work. I found both training sessions impactful and will carry the lessons learned into my work. Thanks Martin!

Jack

Working Effectively at Clifford Chance - Martin Chapman

July 25, 2025

I attended this session delivered by Martin and found it very insightful and engaging. Martin shared very realistic scenarios which required us to challenge how we would respond and the impact of different ways of saying things. A very interactive session and it was easy to remain engaged. I took away a lot from it

Kelly

Personal Development Training (Negotiation Skills)

June 27, 2025

Martin is a fantastic trainer and easy to talk to. He makes the course easy to process and allows plenty of time to discuses anything you need clarifying. The course has been designed well and was adaptable to make it more relevant and personal to meet my target needs I was hoping to achieve.

I would recommend anyone to sign up for a course with Martin based of my personal experience and I look forward to working with him again within the future

Luke Davies

A fantastic course

June 16, 2025

Thank you Martin for a fantastic workshop on Professional Business Communication. I have learnt a lot and found it very enjoyable. I have a lot to take away with me and will be trying your suggestions and tips going forward.

Elle W

The LIVE approach to Basic Sales Training

LIVE training is the approach we developed to make training as relevant as possible for you. So this means making it as close to your work as possible.

LIVE training means building the training around your product or service, your market, your challenges in selling and your sales people. It means we will be discussing sales in your context not some generic sales models which may or may not apply

In the pre-course task we ask you questions about your market and challenges. We then thread these into the training. This means the session is more relevant to you because it is set in the context of your situation.

We also develop role-plays, business cases and exercises which are relevant to your market and situation. As a result you won’t need to work out how our training applies to you, as we’ll do most of this with you in the session.

This LIVE approach makes our Basic Sales Training that much more useful.

Models & techniques used in our Basic Sales Training

We have developed a number of models which are simple to understand and easy to apply. Read more by clicking on the areas below or go to out IP pages.

Body Language in Sales

Our Body Language in Sales Model gives you a simple tool to interpret your customer's behaviour. You can use it in any situation.

Personality Selling Model

Our Personality Selling Model is one of the most popular we have developed. It gives you a simple tool to adapt how you engage with every customer.

Questioning Skills Model

The Questioning Skills Model gives you a simple framework to adapt to any sales situation. It's easy to understand and simple to apply.

sales management

Successful Selling Checklist

This checklist gives the sales person a simple way to have a consistent approach and not to forget key parts to successful selling.

Who is our Basic Sales Training right for?

Our basic sales training is the right idea for anyone in a selling role. You could be new to the role, or have some experience and need to learn some great ideas to improve your approach. Job roles right for this training include:

Challenges our Basic Sales Training helps with

Our Basic sales training is aimed at giving you ideas to help with every day of your sales career. The ideas are so robust that they will help with those who are new and who are more experienced in sales. We always ask our participants for their challenges in sales, so that we understand where they are coming from.

These challenges typically include:

Basic Sales Training Overview

Sales Training Design

Pre course

Basic Sales Training - agenda

Post course actions

Duration

This sales training workshop is designed to last from 1/2 day to 3 days depending on the level of detail you require. It also depends if you want in-person or virtual as virtual sessions tend to be shorter and may well run in a  series, rather than one go.

What will your team gain?

Tailored to your needs at no extra cost

Every business is different and the needs of the sales team are also different. For that reason we will tailor our Basic Sales Training to your needs at no extra cost. This means we talk through your needs. We discuss what you want the training to do. Where you think your team need to develop their skills. We design the training, discuss it with you and then deliver. In conclusion you get a tailored service at a great price to fit your budget.

Who delivers our Basic Sales Training training?

We think it’s very important to have training consultants with the credibility to train other people. This means your trainer is experienced in sales and in training. We know how to sell because we’ve done it and we’re still doing it. We can relate to your sales people because we are sales people. Consequently you get sales training which does what you need it to. Call us for a chat and see what you think.

For a proposal including the fee involved, simply complete the form below.

Or call the ITD switchboard on +44 (0)800 804 8086 to see how our Basic Sales Training could work for you