3 Tips for improving the performance of your team. 1. Make sure you have clear objectives for each member of your team and that they are kept up to date, to ensure you’re driving performance. 2. Always have at least
What not to do in December! Plan any project deadlines. Why not? Because no-one wants to end a project when there is so much else going on. Half the people won’t be around. If you have an early December date
Typical project failings Here are some typical project failings that have been communicated to us during our project management training: 1. Over optimistic time deadlines. 2. Not identifying the work was a project in the first place, which meant
Team working – every team needs rules What are the key principles for a successful team? One aspect is that every the team needs rules which have to be clearly communicated. Ensure all members of the team understand these and
A foundation conversation is required when you need to give difficult feedback. Managers will sometimes need to have difficult conversations with one or more of the team. This maybe about performance, behaviours, their attitude, or about passing comments they make.
Sometimes things need to be said when you manage people Being a manager is not an easy job. Sometimes difficult conversations need to be had. And they have to be said. Not saying something when it is required is far
One of the first things the new manager should do When you’re a new manager your team will want to get an idea of what you’re going to be like. One of the first things they need to see is
Handling difficult conversations training for business services received great feedback today. This is a practical workshop focused in the challenges and needs of the participants. Frameworks and ideas are introduced in discussion based on live situations from the people in
Walking the talk is not an option. A common maxim in management & leadership is that you must walk the talk. That is, don’t just tell people what to do, do it yourself. This is often explored as a choice.
Managing change – tip on making it easier to change. Whenever there is significant change to implement in a team, a department, or an organisation, we are told to plan it carefully, think of the reactions and prepare for all