Introduction to management training
Handling difficult conversations training from ITD is practical and has immediate impact

Handling difficult conversations training for business services received great feedback today.

This is a practical workshop focused in the challenges and needs of the participants. Frameworks and ideas are introduced in discussion based on live situations from the people in the classroom.

Feedback from the workshop included the following:


“Great workshop, very useful.”

“Met my learning objectives very well, really helpful.”

“I will apply what I learn straight away!”

“Excellent training, enjoyed the discussion and learnt a lot.”

“All avenues were explored and my expectations met.”

“Liked the workshop style.”

“Liked discussing situations and exploring the possible solutions.”

Handling difficult conversations training – more great feedback

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