Delegation & Communication Skills
Background
More than 150 years after the founding of the firm, Sidley today comprises a diverse group of legal professionals from many cultures who are dedicated to teamwork, collaboration and superior client service. Forging enduring relationships with the business community, while remaining attuned to the dynamic legal landscape, they understand and work to fulfill the needs of global clients. They are proud to serve this varied and high-caliber group of market leaders, many of whom are pioneers in their respective industries and professions.
Need
This workshop was part of a program developed for supervisors in the London office of this US based law firm.
Activity
The workshop followed this agenda:
- Introduction and Objectives.
- Review actions from module 1 with further suggestions & ideas.
- Identifying difficult situations ideas on how to handle them.
- Role plays of difficult situations.
- Delegating work – a practical framework for different situations.
- Coaching as a delegating style.
- Communication skills.
- Framework for development.
- Personal development areas.
- Working with different types of people
- Giving clear instructions.
- Non Verbal Communication.
- Summary of Workshop.
- Personal Actions.
Outcomes
The participants agined ideas on how to handle difficult situations, how to delegate successfully and use the various communication skills covered.
Participant Feedback
“Again, a very ineteresting session.”
“Great course.”
“I like the interactivity.”
Client Comment
“We get consistently high feedback from our participants on ITD courses.”