Some of us find presenting quite daunting and speaking loud enough can be a challenge. But if people cannot hear us they will disengage, so we need to make sure we turn the volume up, but how? We all tend
Coaching skills for lawyers
Coaching as a technique for associates, senior associates or partners managing junior lawyers can be very effective, but there are challenges. Firstly it feels like it takes too long. Secondly it would be much quicker just to tell them
Delegation can be a challenge for analytical managers
For those of us who have analytical behavioural traits, delegating can be a challenge when we are a manager. Delegation can mean passing the work on to a colleague or member of your team, allowing them to do the work
What is the key to the planning of an engaging presentation?
When we are asked to, or need to make a presentation, it is quite typical for us to become anxious. We want to do a good job, get our point across, but the very fact that it is a presentation
Advanced presentation skills training
Advanced presentation skills training – ITD Advanced presentation skills training makes it possible to help any presenter become more engaging and increase their impact. Improving presentation skills can have a measurable impact on the success of individuals and businesses.
Customer service training courses
Customer service training – ITD Customer service training improves the experience your customers have in their interactions with your organisation. This includes all interactions in person, on line, by telephone as well as by sales, customer service, or accounts people.
Business Communication
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing
Communication skills training
Communication skills training Communication skills training helps people to improve how they interact with colleagues, clients, their team, managers and others. Training introduces models and ideas which are applied to the participants situations and scenarios practices or demonstrated. Communication skills
Sales negotiation skills training
Sales negotiating skills training – ITD Sales negotiating skills training helps sales people improve the quality and number of deals agreed. It gives the sales people an opportunity to refresh their skills and fine tune their approach. Sales negotiating skills
Supervisor skills training
Supervisor skills training – ITD Supervisor skills training helps those new to the role, or those who want a refresher, to gain ideas and guidance on what it means to be a supervisor. The role of supervisor is often the