[left_side] Workshop Overview The ITD approach to cold calling works and has instant results. It might seem surprising to those people not involved in sales that sales people generally do not like cold calling. After all isn’t that what sales
Telephone account management training
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing
Evaluation of Training MIRTEX
ITD Approach to Evaluation of Training & Return on Investment (ROI) & MIRTEX The goal of evaluation Whenever any organisation trains its employees it does so with an objective in mind. This objective can be extremely varied; equipping the people
PowerPoint presentation skills training
PowerPoint presentation skills training – ITD PowerPoint presentation skills training can help people get their message across more clearly, concisely and persuasively. Many presentations don’t do the presenter justice because they try to present too much, or doesn’t know enough
Advanced presentation skills training
Advanced presentation skills training – ITD Advanced presentation skills training makes it possible to help any presenter become more engaging and increase their impact. Improving presentation skills can have a measurable impact on the success of individuals and businesses.
Assertiveness
[left_side] Workshop Overview Most of us have the potential to be more assertive, or assertive in more situations. At ITD we define assertion as being an approach which demonstrates an understanding of the other person’s perspective, whilst putting our own
Customer service training courses
Customer service training – ITD Customer service training improves the experience your customers have in their interactions with your organisation. This includes all interactions in person, on line, by telephone as well as by sales, customer service, or accounts people.
Business Communication
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing
Communication skills training
Communication skills training Communication skills training helps people to improve how they interact with colleagues, clients, their team, managers and others. Training introduces models and ideas which are applied to the participants situations and scenarios practices or demonstrated. Communication skills
How to build a TEAM
[left_side] Workshop Overview In the increasingly complex and international workplace the characteristics of teams are becoming equally complex. There is a requirement to operate within teams where collaboration is needed rather than following hierarchical command structures. Team working is about