Case Study – Customer Service Training – Clifford Chance

communication skills training

Internal Customer Service Training The client is the IT Helpdesk function in this major organisation. Calls come from any other department with IT issues. Like many organisations the IT function has to balance the challenges of infrastructure limits, medium term

Training Programme

Training Programme This page gives you details of the kind of training programme you can get from ITD, International Training & Development.

Customer Service Skills

Customer Service Skills This article explore Customer Service Skills and includes ideas and tips to take away.

What is Customer Service Training

What is Customer Service Training This article aims to answer the question of ‘What is Customer Service Training?’ This is a Review of Customer Training by ITD.

Customer service training

Customer service training

Customer service training ensures your offering is up to date Customer service training improves the experience your customers have in their interactions with your organisation. This includes all interactions in person, on line, by telephone as well as by sales,