Leadership and management training Leadership and management training from ITD is focussed on helping managers with practical tips and ideas for every day situations. At ITD we’ve been training leaders and managers for more than twelve years. We deliver
Telephone account management training
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing
Advanced presentation skills training
Advanced presentation skills training – ITD Advanced presentation skills training makes it possible to help any presenter become more engaging and increase their impact. Improving presentation skills can have a measurable impact on the success of individuals and businesses.
Customer service training courses
Customer service training – ITD Customer service training improves the experience your customers have in their interactions with your organisation. This includes all interactions in person, on line, by telephone as well as by sales, customer service, or accounts people.
Business Communication
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing
Sales planning training
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing
Account management training
Account management training – ITD Account management training works on how to take existing accounts and either develop business from them, or protect them from competitive encroachment. Account management is a part service, part sales role. With long term clients
Sales negotiation skills training
Sales negotiating skills training – ITD Sales negotiating skills training helps sales people improve the quality and number of deals agreed. It gives the sales people an opportunity to refresh their skills and fine tune their approach. Sales negotiating skills