
Coaching Skills Training
Our coaching skills training is designed to equip managers and team leaders with essential techniques to build team confidence, boost capability, and drive performance. Coaching, at its core, is about supporting individuals to achieve results through their own efforts—unlocking potential rather than prescribing solutions
Why Coaching Matters in Modern Management
Coaching is especially valuable for managers who want their team members to grow in confidence and think independently. Rather than giving answers to the same recurring questions, coaching enables employees to develop problem-solving skills, deepening their confidence and improving outcomes.
Understanding Coaching in the Workplace
During coaching skills training, it’s vital to contextualize coaching within participants’ roles. Different responsibilities call for different coaching approaches, which is why our sessions always align with real-world job functions.
For example, one impactful benefit of coaching is that it reduces overdependence on managers. Instead of defaulting to “How do I do this?”, team members learn to explore solutions independently—often producing more sustainable results
Coaching as a Development Tool
Effective coaching can help individuals uncover abilities they didn’t know they had. By encouraging reflection and exploration, coaching speeds up learning—even when the process feels slower for the manager. Participants often retain knowledge better when they reach conclusions through guided discovery rather than direct instruction
Our Coaching Approach at ITD
At ITD, our coaching skills training introduces proven frameworks alongside the latest thinking. We embed coaching within the broader landscape of leadership and management styles, so managers can confidently choose the most effective approach in any situation.
Coaching, ultimately, is about improving team performance through listening, questioning, and encouraging growth—rather than simply instructing. It’s often likened to gardening: creating the right conditions for growth and then allowing individuals to flourish on their own terms.
Common coaching challenges we address
Here are just a few challenges our coaching workshops help resolve:
- “I’ve heard coaching is effective, but I need to learn how to apply it.”
- “I struggle with asking powerful questions—can we practise this?”
- “I want to develop my ability to draw out others’ ideas and insights.”
Our programmes respond directly to these challenges with practical, hands-on strategies.

What’s Covered in Our Coaching Skills Training
Here’s a typical structure for our coaching skills training workshops:
- Introduction and personalised learning objectives
- Defining coaching and busting common myths
- When and how to use coaching as a leadership tool
- Identifying personal management obstacles
- Exploring powerful coaching models
- Building core coaching skills (listening, questioning, feedback)
- Practising real-life scenarios tailored to your business
- Coaching to boost confidence and capability
- Facilitating team coaching for wider cultural impact
- Action planning for long-term change
All modules are adapted to reflect the work context and strategic needs of your organisation
Before and after the training
Pre course preparation
- One to one discussion to understand your organisational and individual goals.
- A customised workshop outline for approval
- Participant questionnaires and a primer on the ITD Work Style Model
Post course support includes
- Clear, individual action plans.
- Follow-up emails to support implementation
- Suggested review conversations with line managers
- Optional 1-to-1 coaching or group calls to reinforce change
Case studies
Why choose ITD for coaching skills training?
- Engaging and interactive training designed for adult learning
- Over a decade of experience training managers across sectors
- Fully customised sessions at no additional charge
- Flexible pricing to fit your budget
- A structured approach to post-course action and accountability
- Real-life scenarios drawn from your business for maximum relevance
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