Before we plan how to persuade someone, it can be useful to first consider why they should listen to us. To ask ourselves questions like; What is their opinion of us?; How well would they receive a message from us?;
Mirroring is one way we can talk to the client’s or prospect’s subconscious. It is the sales / service person’s task to get on with many different people. Not all of these people have the same way of communicating
How can we keep our approach to selling fresh, especially when we’ve been been involved in the same market for some time? It’s a real challenge for many of us. We know the product, we know the market, we know
Is there a difference between Management and Leadership? And if there is a difference does it matter? It’s interesting to observe how many more people have the word manager in their title rather than leader, so maybe it does matter.