Workshop Overview

The Team Leader role is often many people’s first step into managing people and it has many challenges

This workshop helps people who are new to team leader role or who want to get ideas on how to do the role more professionally.
We can describe the transition from team member to team leader as follows. We go from someone who is good at their job and is thought to be good at their functional role; to someone who is responsible for other people and their functional roles. We are going from someone who is rewarded for their own efforts to someone who is, to a degree, rewarded for the efforts of others. Conceptually it can be seen as an entirely different job. Yes we know the functional part of the role, but we may have no experience of managing people.
The workshop covers the fundamental building blocks of being a team leader.


Pre workshop activity

  • Meeting to discuss the participant’s needs and those of the organisation
  • Draft workshop outline tailored to your needs
  • Agreement of agenda
  • Participants complete a short questionnaire and read the ITD Work Style Model in preparation for the workshop.


  • Half a day to a full day, or two half days.


Typical Agenda

  • Introduction and objectives
  • What is the team leader role?
  • Challenges with the team leader role
  • Priorities of the team leader role
  • Expectations of your manager
  • Expectations of your team
  • Dealing with the possible issue of members of the team not seeing you as the team leader
  • How to run professional One to Ones
  • How to run successful team meetings
  • Situations you have to deal with immediaitely
  • Participant situations
  • Practice sessions
  • Personal actions

Post workshop activity

  • Participants leave with individual actions
  • Email follow up of personal action plans
  • Suggested conversation with their line manager on their actions
  • Optional WebEx conference call follow up on these actions
  • Optional 121 coaching
  • ITD blog with further tips and suggestions