Workshop Overview

The culture of every organisation and team is its spirit; determining and predetermining their reactions to events.

Every organisation has a culture. Every firm has a culture.

If we ask people about the culture, they will probably look confused, not understanding the question. But if we ask an employee, “tell me about what it’s like to work here?” they will tell you about the culture.

The culture is the spirit or belief system and attitudes of the organisation.

The culture exists. We choose whether to manage it or let it develop organically. If there are challenges in your team or organisation, it is possible that the culture is to blame. The culture can be positive or negative. Culture encourages or it leads people not to bother. Culture leads people to try extra hard or not to try at all.

This workshop help leaders plan how they can take control of their culture.




Pre workshop activity

  • Meeting to discuss the firm’s needs, the current culture and the desired culture
  • Draft workshop outline tailored to your needs
  • Agreement of agenda
  • Participants complete a short questionnaire on the culture of the orgainsation and their team.


  • One day.


Typical Agenda

  • Intriduction & objectives
  • What is culture; participants examples
  • Why does culture matter; the human impact
  • Examps of great cultures and poor cultures
  • Indications of what the culture is really like
  • How does culture evolve?
  • Who leads the culture?
  • Leading a culture
  • Case studies on culture
  • Leading a new culture
  • Personal actions

Post workshop activity

  • Participants leave with individual actions
  • Email follow up of personal action plans
  • Suggested conversation with their colleagues or line manager on their actions
  • Optional WebEx conference call follow up on these actions
  • Optional 121 coaching
  • ITD blog with further tips and suggestions

Client feedback

  • “The programme was excellent and had fabulous results.”

Participant comments

  • “At first I was sceptical but it really has made a massive difference to our work. It’s great to work here now.”
  • “Brilliant workshop which I have implemented and it has worked.”


Call or email ITD to explore how we can help you lead the culture in your organisation

Case Study – Leading the Culture

This case study is based on a Business Services team in a major law firm.


The team is typical in many law firms. There is a manager/team leader with a team of six people in it. They are under a lot of pressure with a high work load, conflicting priorities and a desire to do a great job and perform well.



The need was simply to find a way of organising things in a better way to manage with the typical day to day pressures prevalent in many teams.



The Manager attended the leadership programme and focussed on the culture development aspects of the workshop. She then implemented these by working with her team. Firstly she explained the idea of a team culture and the way in which we all work in a  culture or atmosphere, the question being do we manage that culture or just let it happen.

She discussed the culture required and desired with her team. Over a series of discussions in their regular team meetings the culture was agreed upon. Then they worked on implementation.

Over a period of time they took control of the team culture and made it resilient to external pressures.


The main outcome was that the team became more motivated and more participative in dealing with work. They became more responsible for managing workflow and to ensure internal clients perceptions and expectations were managed.

The team manager was delighted.