Customer service training – ITD Customer service training improves the experience your customers have in their interactions with your organisation. This includes all interactions in person, on line, by telephone as well as by sales, customer service, or accounts people.
Account management training
Account management training – ITD Account management training works on how to take existing accounts and either develop business from them, or protect them from competitive encroachment. Account management is a part service, part sales role. With long term clients