How quickly do we make a first impression? We’ve all heard that the first impression we make is in the first few seconds of meeting someone. Maybe in the first five to seven seconds. But it’s actually much faster
Psychometric tests can help in recruitment
Trying to find the right people to fit the job is a challenge. Filtering so many applications, creating a short list and then trying to decide if an interview performance is a true reflection of the candidate’s true self.
Telephone sales – how to adapt your style
When we sell over the telephone it’s easy to get into a mode where one call follows another and we start to sound a bit monotone. One call feels like another, our enthusiasm wanes and so do our results.
Are you a natural leader or manager?
Are you a natural Leader or Manager? The are many definition of leadership and management, but let’s use the following definitions; that a leader likes to set the culture or environment in which people can thrive, whereas a manager
The American Psychological Society tips on Stress 1 – 4
In today’s fast-paced and ever-connected world, stress has become a fact of life. Stress can cause people to feel overwhelmed or pushed to the limit. The American Psychological Association’s 2007 “Stress in America” poll found that one-third of people in
The key influences on our ability to manage our time
We all seem to be working harder. We seem to be given more work, more responsibility and more pressure from internal or external customers. So what are the key influences on our ability to manage our time? Firstly our
Working with different styles – Direct
A person with a direct work style, or some of the direct behavioural traits, can be one of the most challenging to work with. They are characterised by; focus on getting things done, impatience in meetings, disinterest in chit chat,
The four main causes of stress at work
Stress is important, either personally or as a responsibility of any manager. The impact of stress on work performance can be significant. But what are the main causes of stress? Research indicates the main causes of stress are workload
Working with different work styles – Analytical
We can see people have different work styles. Some are very chatty whilst they work and enjoy collaborating with colleagues (Social). Some like to try new things, welcome change and enjoy variety in their work (Conceptual). Some like to get
The Truth About Personality
Is it possible to change our personality? No says the considered opinion of most in our world of personal development. But maybe we are wrong. In a television programme this evening Michael Mosley explores the latest science of how our