Sometimes things need to be said when you manage people Being a manager is not an easy job. Sometimes difficult conversations need to be had. And they have to be said. Not saying something when it is required is far
One of the first things the new manager should do When you’re a new manager your team will want to get an idea of what you’re going to be like. One of the first things they need to see is
Handling difficult conversations training for business services received great feedback today. This is a practical workshop focused in the challenges and needs of the participants. Frameworks and ideas are introduced in discussion based on live situations from the people in
Walking the talk is not an option. A common maxim in management & leadership is that you must walk the talk. That is, don’t just tell people what to do, do it yourself. This is often explored as a choice.
Managing change – tip on making it easier to change. Whenever there is significant change to implement in a team, a department, or an organisation, we are told to plan it carefully, think of the reactions and prepare for all
Self monitoring the key to improvement. One of the most influential authorities on behavioural change gives us a clear message on where to start. Bandura states, “People cannot influence their own motivation and actions very well, if they do not
When you become a leader you’re being watched. All the time. Watched by all of your team all of the time. Everything you do is scrutinised and interpreted. And every action is reviewed to assess whether it is something they
If you have a Conceptual as a manager, this can be great fun and a nightmare at the same time; Fun because of their enthusiasm and energy; Nightmare because the Conceptual can have the habit of continuously changing their mind.
ITD work style model There are many models for understanding personality at work. We use Thomas International if a full blown psychometric report is required. There are many others, and they are all based on Carl Jung’s 16
What does the good manager do? Good managers seem to do the same things. Sometimes because they have been well trained, or because they learnt from a good manager, or because they’ve worked out what to do, or maybe a