When presenting an idea either informally around the table in a meeting, or more formally standing up with slides, what do you do if the client interrupts your flow with a question? At first it’s easier to think what
Presenting your proposal – What do you do if someone starts playing with their phone?
It is hard enough to make a presentation when all your clients (internal or external) are engaged, but what do you do when one of them starts being distracted by their phone? It might be a text message, an email
Working with conceptual people can be inspiring and frustrating!
Working with different people can be challenging, none more so that than the conceptual because at face value they are friendly and enthusiastic but the conceptual can struggle with a number of work situations. Completing work is not always a
Influencing skills – mirroring an analytical person – part 2
We’ve discussed in a previous post about the power of mirroring. How we can make a colleague or a client feel more comfortable with us by being a bit more like them. Analysts are driven by accuracy. They like to
Influencing partners – putting our proposal in the partner’s value frame – part 1
How can we ensure that proposal put to partners or seniors get the best chance of success? You’ve spent a lot of time involved in the project, now you need to present it to a partner. The foundation to making
Influencing skills – mirroring an analytical person
We’ve discussed before about the power of mirroring. How we can make a colleague or a client feel more comfortable with us by being a bit more like them. We all think we are the norm, and when we meet
Why do we mirror people?
Why do we mirror people? If we want to influence others, mirroring can be a very useful tactic. We mirror other people unconsciously when we like them. So if we are standing in a meeting we will mirror another
Email subjects – how can I phrase them to be more effective?
Email subjects – how can I phrase them to be more effective? Sometimes email subject headlines don’t communicate effectively the level of urgency or importance, so how can we make them more effective? The subject of an email
Influencing partners or senior people – part 1
Influencing partners or senior people – part 1 Many people in law firms ask how they can influence partners. This can include lawyers as well as business services. And principles here apply to influencing senior people generally. The importance
ITD Work style model to understand personalities at work
ITD work style model There are many models for understanding personality at work. We use Thomas International if a full blown psychometric report is required. There are many others, and they are all based on Carl Jung’s 16