ITD Approach to Evaluation of Training & Return on Investment (ROI) & MIRTEX The goal of evaluation Whenever any organisation trains its employees it does so with an objective in mind. This objective can be extremely varied; equipping the people
Presentation skills training – ITD Presentation skills training with ITD has a huge impact on your skills and confidence. Training can include defining the objective, assessing what the audience wants to hear, designing the content, improving body language and how
PowerPoint presentation skills training – ITD PowerPoint presentation skills training can help people get their message across more clearly, concisely and persuasively. Many presentations don’t do the presenter justice because they try to present too much, or doesn’t know enough
Advanced presentation skills training – ITD Advanced presentation skills training makes it possible to help any presenter become more engaging and increase their impact. Improving presentation skills can have a measurable impact on the success of individuals and businesses.
Project planning training – ITD Project planning training is required by more and more people as project management becomes a key skill in many roles. Projects are an everyday feature of a variety of roles and levels, and are becoming
[left_side] Workshop Overview Most of us have the potential to be more assertive, or assertive in more situations. At ITD we define assertion as being an approach which demonstrates an understanding of the other person’s perspective, whilst putting our own
Time management training At ITD we have a unique approach to time management training, by giving you the ideas to improve, plus the behavioural change insights to implement them. You know how difficult it can be to implement new behaviours
Assertiveness training – ITD Assertiveness training helps you develop confidence by giving you the ideas on how to be assertive and the behavioural change support to make that change. Assertiveness is about finding the right balance in communication. Too strong
Customer service training – ITD Customer service training improves the experience your customers have in their interactions with your organisation. This includes all interactions in person, on line, by telephone as well as by sales, customer service, or accounts people.
[left_side] Workshop Overview It is always possible to become more efficient in how we organise ourselves and our work. Time management skills training can help you to become more efficient, develop a sense of managing tasks rather than them managing